Performance Improvement Strategies
Whenever any performance problem is encountered, many organizations turn towards training. But this is not the solution. It requires a deeper understanding of the following aspects:
Vision & Mission Statements
The Organization’s Vision Mission Statements
The Current Processes followed in the Organization
Current Performance Levels
The Current Performance levels visa vis the targets
Customer Satisfaction Levels Report
The Customer Satisfaction Levels Reports
Any Other Documents giving the details of the prevalent practices in the company
Necessary research from the above study needs to be done to chart out the correct performance improvement strategy.
We help you in charting out the best model, customized for your company. We develop them in such a way that it encompasses all levels of the hierarchy.
Defining an Efficient Organization Structure.
Roles & Responsibilities
Creating Roles & Responsibilities across all levels of the Organization.
Measure Of Performances (MOPs)
Developing Measure Of Performances (MOPs) by designing Key Result Areas (KRAs) & Key Performance Indicators (KPIs). This development will be in the areas of
Organization Effectiveness (HR Practices, Reward Management Systems & Initiative Management).
Operational Effectiveness (Financial Performance & Disciplinary Aspects with respect to Finance).
Process Adherence (Review Mechanisms, Management Information Systems & Reports).
Infrastructure & Facilities
Infrastructure & Facilities in the company.
Training the role holders on their roles & responsibilities, the MOPs, the KRAs & KPIs.
Implementing the measurement systems in the organization by systematically cascading them across all levels of the company.
Reviewing / Auditing the implementation for collecting feedbacks on improvements required. Incorporating improvement measures, if any.